To offer superior support, customer service teams need their systems, tools, processes – and most of all – people to work in harmony.
Keeping track of the sales funnel is an essential part of any sales and marketing strategy.
“It’s not about having the right opportunities,” author and sales professional Mark Hunter asserts. “It’s about handling the opportunities right.
The global software as a service (SaaS) market totalled £113 billion in 2020 — more than double what it was in 2015 and nearly 12 times its 2010 size.
In this white paper, we take a look at what has changed for SMB sales teams in recent years, the main issues facing SMB sales teams, and the role of technology in small and medium-sized companies
Sales reps can spend hours scouring channels like LinkedIn for potential leads to add to their pipeline. Even then, there’s no guarantee they’ll find the right contact information for the leads they do generate
When it comes to customer loyalty, some brands seem to have a complete hold on their customer base.