Our people are your people
Our team offers an effective combination of broad customer service expertise and deep product knowledge to help you deliver a differentiated customer experience. From a strategic implementation to always-on service, we make sure you get the best value out of Zendesk.
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Together we’re better
Relationships are built on understanding. We use support data to continuously improve our understanding of our customers and to create impactful success programmes. This helps us deliver innovative ways to better serve you, at every step of our journey together.
We will design a solution around your unique business and customer service goals. Regardless of where you are in the journey, the complexity of your operations, or how quickly you’re ready to make changes, we will partner with you to find the right approach.
We’re with you at every stage of your journey
Get up and running quickly with our team of experts. They’ll work with you to design a solution tailored to your needs.Launch Lite
As your business evolves, your needs change. Zendesk can help you reconfigure and fine-tune the platform, so we stay in step with your company—no matter how you change or grow.Learn more
For companies planning to modernise and transform their CX operations, we will partner with you on a comprehensive strategy for deploying a scalable solution.Learn more
We’re in this for the long haul
If your company is growing, you’re doing something right—but when growth happens quickly, things can get a little challenging. With Zendesk Assist, you can stay on top of things that may slip through the cracks. Whether it’s building reports on Explore or getting hands-on help using Zendesk best practices, our Professional Services team has got you covered.Learn more
Meet our biggest, most comprehensive offering for the enterprise—Premier Enterprise. This package caters to all your unique business needs with robust services and a dedicated team of customer experience experts ready to help at your request. You get access to the following perks: a Technical Account Manager, Managed Services hours, Training Unlocked and Premier Support.Learn more
What you get from partnering with us
Get up and running quickly
We’ll work with you to implement a solution that delivers results — we do the heavy lifting so you can reduce time-to-value and deploy with confidence.
Build a roadmap to success
Our partnership goes beyond the software. We have the customers and experience to back up our expertise, and we take what we have learned and put it to work for you.
Turn your team into experts
We empower your teams with training so that you’re equipped with the product knowledge to run a smooth operation. Through our online academy and onsite workshops, we offer flexible options to fit your needs.