Skip to main content


How CX helps healthcare SMBs earn healthy bottom lines

Smaller healthcare companies stand to grow strong on a foundation of great customer experience.

Latest stories


Top trends to watch in Healthcare CX

See how leading healthcare companies are transforming their technology to deliver modern, secure experiences across many different stakeholder groups.

4 min read

3 ways healthcare companies are improving customer experience

Quality customer service in healthcare is more important than ever. Here’s how to stay ahead of the curve.


How leading healthcare organisations are transforming the patient and employee experience

Learn how leading healthcare organisations are addressing industry challenges while creating a better experience for their employees.

1 min read

Customer Experience Healthcare Trends 2023

Healthcare companies can unlock opportunities for growth – just by delivering better experiences for their customers.…

Women in Leadership

At Zendesk, we care about creating an inclusive environment for all leaders, in particular women leaders, so that we can celebrate achievements, provide networking opportunities and collaboration to help support women in CX and beyond.

3 min read

5 ways to create better employee experience in healthcare

Empowered employees deliver better care faster. Learn how to create a work environment where your team can thrive.

Subscribe to the blog

The best source of information for customer service, sales tips, guides and industry best practice. Join us.