Collaboration between CSAs and developers can be difficult at best – and a blocker at worst – which can have disastrous impacts on customer support success metrics. But there's a better way.
Learn the best way to set up and manage a remote customer service team.
As Europe begins to work through a phased scheme to ease lockdown restrictions, retailers are slowly…
The role your data plays has probably evolved since your business has grown, which means now…
Despite the Black Friday phenomenon being just a few years old this side of the pond,…
See how you can master change management, a structured approach to organising people, processes and technology in order to smoothly implement change within a company
Zola is reinventing the wedding planning and registry experience.
As one of the fastest-growing prepared-meal companies, the most important part of our business is accurately shipping fresh, nutritious meals to customers every week
Fullscript provides a single, easy route to better health.