Press
Press releases
Zendesk extends its CX leadership with powerful generative AI offerings
3 October 2023
Zendesk announces powerful AI designed exclusively for intelligent CX
10 May 2023
Zendesk launches Conversational Commerce to deliver seamless, more personalized shopping experiences
10 May 2023
Zendesk announces Strategic Collaboration Agreement with AWS to unlock smarter, more personalized customer service at scale
23 March 2023
Immersive CX is the new way to win and keep customers
18 January 2023
In the news
How Slack Swarming and Reacji Boost Premier Support at Zendesk
Most Companies Don’t Get What It Means To Deliver A Great Customer Experience
Zendesk CIO Looks to Scale IT as It Chases $1 Billion in Revenue
The CEO of $9.6 Billion Zendesk Explains Its Acquisition of Smooch and How Buying Startups Fits in with His Plan to Hit Billions in Revenue
Zendesk Acquires Smooch, Doubles Down on Support via Messaging Apps Like WhatsApp
Zendesk Acquires Conversational Platform Smooch, Launches New WhatsApp and Slack Integrations
Zendesk CEO: How customer expectations have changed in the past decade
About Zendesk
Our company
Zendesk is a service-first CRM company with support, sales, and customer engagement products designed to improve customer relationships.
The best customer experiences are built with Zendesk.
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Zendesk was built upon a simple idea: make customer service software that’s easy to use and accessible to everyone. We have expanded on that idea and now offer a growing family of products that work together to improve customer relationships, and can be embedded and extended through an open development platform.
Our products are easy to use and implement. They give organisations the flexibility to move quickly, focus on innovation and scale with their growth.
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