Tools
Why CX teams need automated privacy tools
Learn how privacy workflow automation promotes stronger data security and increased efficiency for your CX team.
Latest stories
Article | 8 min read
Social media tools that can improve your customer service strategy
While you’re likely already using social media as part of your marketing strategy, you might not…
Social media tools that can improve your customer service strategy
While you’re likely already using social media as part of your marketing strategy, you might not…
Article | 3 min read
How can sales management tools benefit your customers?
Sales management software is a great way to keep all of your customer data and customer…
Article | 11 min read
11 support tools every customer service team should have
Customer experience management is about providing consistent service. Here's our expert advice on how to do that.
Help centre or help desk? How to differentiate between these powerful self-service tools
According to knowledge base, collects content from your website and offers it as a self-service tool…