Tools

Why CX teams need automated privacy tools

Learn how privacy workflow automation promotes stronger data security and increased efficiency for your CX team.

Latest stories

Social media tools that can improve your customer service strategy
Article | 8 min read

Social media tools that can improve your customer service strategy

While you’re likely already using social media as part of your marketing strategy, you might not…

Social media tools that can improve your customer service strategy
| 8 min read

Social media tools that can improve your customer service strategy

While you’re likely already using social media as part of your marketing strategy, you might not…

How can sales management tools benefit your customers? 
Article | 3 min read

How can sales management tools benefit your customers? 

Sales management software is a great way to keep all of your customer data and customer…

11 support tools every customer service team should have
Article | 11 min read

11 support tools every customer service team should have

Customer experience management is about providing consistent service. Here's our expert advice on how to do that.

| 1 min read

Help centre or help desk? How to differentiate between these powerful self-service tools

According to knowledge base, collects content from your website and offers it as a self-service tool…