Events
Our events are the best part of your work day. We host trainings, webinars, and conferences that you’ll actually want to stick around for.
Zendesk Roadshow UK and Ireland
Online | 11:00 AM (BST)
Join Zendesk on the virtual road to find out how to stay ahead in customer experience. Our two-part event features thought leaders, customers, and Zendesk experts.
Virtual events
Webinars
Upcoming
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21 AprThe Future of Finance and CX
Online | 11:30 AM (BST)
Join us on a fireside chat with a challenger bank to discuss key learnings on improving CX in business banking and how other Zendesk Customers like Starling Bank, GoCardless and Wise remain agile.
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28 AprReimagining Retail: Adapting your CX strategy to our new world
Online
Join us, with our Partner Route 101 at Retail Connected on April 28th, 1:30pm GMT where we discuss how Holland & Barrett have been adapting their CX Strategy.
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20 MayCoffee Break: Big bets your companies should prioritise now
Online | 10AM GMT
In this series our experts share how you can get the most out of your Zendesk product. During this session we’ll share big bets your companies should prioritise now.
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20 MayZendesk Roadshow UK&I
Session 1: Embrace the digital tipping pointOnline | 11:00 AM (BST)
Our CX Trends Report revealed what’s trending in 2021: the digital tipping point. Join Zendesk's COO in EMEA and Rachel Percival, CX Industry Expert to learn more.
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27 MayZendesk Roadshow UK&I
Session 2: Demystifying messaging to light up the customer experienceOnline | 11:00 AM (BST)
Phil Wainewright, joined by a panel of CX leaders, will explore how messaging can be used to achieve a truly joined-up omnichannel strategy that lights up the customer experience.
Check back soon–we're always planning new events.
On demand
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Tea Break Top Tips: How to improve team collaboration
Online
Zendesk’s Tea Break Webinar series is back with three brand new webinars for a series 2. In this webinar, you discover our top tips for improving team collaboration.
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Zendesk Morning Show Series 2: Autumn Edition
Online
Join us to navigate the changes in customer experience. Stream in every Tuesday for fresh Zendesk insights and learnings from industry champions. We’ll share the updates you need to know—in 20 min
-
Tea Break Top Tips: Advice for scaling SMBs
Online
When things change rapidly, two challenges arise: keeping track of the pulse of the business and staying flexible enough to innovate with fresh information. Join us to learn more.
-
2021 CX Trends: Europe, Middle East & Africa
Online
Hear about this year’s 5 top trends and benchmark your business against 90,000 Zendesk customers across 175 countries. You’ll arm yourself with concrete ways to adapt tailored to your business.
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2021 CX Trends: Nordics break out session
Online
Join our Nordics break out session, following right after the pan-EMEA event, and hear from a local Scandinavian customer on how they have adapted and managed to stay agile.
-
Become a Champion of Customer Service with Zendesk
Online
Join us for a joint webinar with our local partner, Rose CX. We will be talking all things customer service in Saudi Arabia and looking at why Zendesk is leading the way as a service-first CRM company
Check back soon–we're always planning new events.
Webinars
Knowledge awaits. Stream our past webinars from your desk, couch, or favorite coffee shop.
Upcoming
On demand
-
21 Apr
The Future of Finance and CX
Online | 11:30 AM (BST)
Join us on a fireside chat with a challenger bank to discuss key learnings on improving CX in business banking and how other Zendesk Customers like Starling Bank, GoCardless and Wise remain agile.
-
28 AprReimagining Retail: Adapting your CX strategy to our new world
Online
Join us, with our Partner Route 101 at Retail Connected on April 28th, 1:30pm GMT where we discuss how Holland & Barrett have been adapting their CX Strategy.
-
20 MayCoffee Break: Big bets your companies should prioritise now
Online | 10AM GMT
In this series our experts share how you can get the most out of your Zendesk product. During this session we’ll share big bets your companies should prioritise now.
-
20 May
Zendesk Roadshow UK&I
Session 1: Embrace the digital tipping pointOnline | 11:00 AM (BST)
Our CX Trends Report revealed what’s trending in 2021: the digital tipping point. Join Zendesk's COO in EMEA and Rachel Percival, CX Industry Expert to learn more.
-
27 May
Zendesk Roadshow UK&I
Session 2: Demystifying messaging to light up the customer experienceOnline | 11:00 AM (BST)
Phil Wainewright, joined by a panel of CX leaders, will explore how messaging can be used to achieve a truly joined-up omnichannel strategy that lights up the customer experience.
Check back soon–we're always planning new events.
-
Tea Break Top Tips: How to improve team collaboration
Online
Zendesk’s Tea Break Webinar series is back with three brand new webinars for a series 2. In this webinar, you discover our top tips for improving team collaboration.
-
Zendesk Morning Show Series 2: Autumn Edition
Online
Join us to navigate the changes in customer experience. Stream in every Tuesday for fresh Zendesk insights and learnings from industry champions. We’ll share the updates you need to know—in 20 min
-
Tea Break Top Tips: Advice for scaling SMBs
Online
When things change rapidly, two challenges arise: keeping track of the pulse of the business and staying flexible enough to innovate with fresh information. Join us to learn more.
-
2021 CX Trends: Europe, Middle East & Africa
Online
Hear about this year’s 5 top trends and benchmark your business against 90,000 Zendesk customers across 175 countries. You’ll arm yourself with concrete ways to adapt tailored to your business.
-
2021 CX Trends: Nordics break out session
Online
Join our Nordics break out session, following right after the pan-EMEA event, and hear from a local Scandinavian customer on how they have adapted and managed to stay agile.
-
Become a Champion of Customer Service with Zendesk
Online
Join us for a joint webinar with our local partner, Rose CX. We will be talking all things customer service in Saudi Arabia and looking at why Zendesk is leading the way as a service-first CRM company
Check back soon–we're always planning new events.