Events
Our events are the best part of your work day. We host trainings, webinars, and conferences that you’ll actually want to stick around for.
2021 CX Trends: Europe, Middle East & Africa
Online | 10AM GMT
Hear about this year’s 5 top trends and benchmark your business against 90,000 Zendesk customers across 175 countries. You’ll arm yourself with concrete ways to adapt tailored to your business.
Virtual events
Webinars
Upcoming
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09 Feb2021 CX Trends: Nordics break out session
Online | 11:30 CET
Join our Nordics break out session, following right after the pan-EMEA event, and hear from a local Scandinavian customer on how they have adapted and managed to stay agile.
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11 Feb2021 CX Trends: United Kingdom and Ireland
Online | 10:00AM GMT
Learn more about the CX Trends 2021 and hear from the Global Head of Customer Service at Siemens Financial as he joins our hosts to talk through how his team have managed to stay agile in 2021.
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15 FebBecome a Champion of Customer Service with Zendesk
Online | 17:00 KSA
Join us for a joint webinar with our local partner, Rose CX. We will be talking all things customer service in Saudi Arabia and looking at why Zendesk is leading the way as a service-first CRM company
Check back soon–we're always planning new events.
On demand
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eTailing and the future of omnichannel customer experience: Terminal X story
Online
Terminal X is a platform of real time fashion known for their speedy 24 hour delivery and exceptional customer service. Join this webinar to hear how they deliver true omnichannel experience.
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Tea Break Top Tips: How to improve team collaboration
Online
Zendesk’s Tea Break Webinar series is back with three brand new webinars for a series 2. In this webinar, you discover our top tips for improving team collaboration.
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Zendesk Morning Show Series 2: Autumn Edition
Online
Join us to navigate the changes in customer experience. Stream in every Tuesday for fresh Zendesk insights and learnings from industry champions. We’ll share the updates you need to know—in 20 min
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musicMagpie: Levelling Up Customer Service for a Booming Business
Online
Join us for a webinar with their team to learn more of their success story. Get first-hand insights on how being a data-driven company ensures the company provides seamless customer experience.
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Tea Break Top Tips – Stay connected, be productive
Online
As businesses have had to shift to an entirely remote team, it’s more important than ever to stay connected to employees and external service partners like BPO.
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Tea Break Top Tips: Advice for scaling SMBs
Online
When things change rapidly, two challenges arise: keeping track of the pulse of the business and staying flexible enough to innovate with fresh information. Join us to learn more.
Check back soon–we're always planning new events.
Webinars
Knowledge awaits. Stream our past webinars from your desk, couch, or favorite coffee shop.