Skip to main content

Executive insights

Tech for good: How AI is empowering survivors of domestic violence

The fear of speaking out and asking for help is immense, and real, especially for the…

Latest stories

2 min read

How AI can help businesses hedge against uncertainty

For businesses, resilience isn’t a mantra; it’s a must have. That’s why many are turning to AI – and their CX teams – to help them navigate challenging times.

4 min read

Drive revenue during an economic downturn

Conventional platforms are limited when it comes to fuelling growth. Turn ordinary interactions into personal and extraordinary revenue-generating opportunities.

4 min read

The role of customer service during an economic downturn

Preparing for change is an always-on job. Focus on where you can see the highest return on your service investments and enable tools and features that save both time and money.

Subscribe to the blog

The best source of information for customer service, sales tips, guides and industry best practice. Join us.