Sales strategy

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Zendesk Duet: break down the silos between sales and support

Duet is a “super-seat” that gives users access to both Sell and Support, enabling sales and…

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Better together: Zendesk welcomes Base Article

Better together: Zendesk welcomes Base

Happy agents, happy customers, right?

Sales and support: aligning to improve customer retention Article

Sales and support: aligning to improve customer retention

Editor’s Note: This is the first post in a four-part guest blog series from Base CRM dedicated to exploring the ways that sales and support can partner to help drive each other’s KPIs and business