Skip to main content

Champions of Customer Service

What is Zendesk?

We help companies empower their customer service agents and sales teams with the tools they need to get the job done right.

Companies using Zendesk

Logo: Cotton OnLogo: XeroLogo: UberLogo: Rea GroupLogo: Showpo

What does Zendesk do?

Over 100,000 businesses rely on Zendesk to make customer experiences better. We provide a complete customer service solution that is easy to use and scales with your business. Customer service is about more than the customer. It’s about your business and your teams too. We not only make things easy on your customers, but set your teams up for success and keep your business in sync. It’s everything you need, in one powerful package.

Zendesk: Champions of customer service

Powerful, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition. Zendesk serves more than 100,000 customers across a multitude of industries in over 30 languages.

What is Zendesk used for?

  • Zendesk is a complete customer service solution that’s easy to use and scales with your business. Learn more about Zendesk for Service.
  • Zendesk Sales CRM enhances productivity, processes and pipeline visibility for sales teams. Learn more about Zendesk for Sales.

The most successful businesses understand the importance of great customer experiences. At Zendesk, we believe that every great customer relationship stems from a seamless customer experience. So we built a software company that designs solutions to foster better customer relationships.

Successful companies also understand the need for technology/software that helps their business adapt in today's world. Founded to democratise customer service software and make it easy to try, buy and use, Zendesk is built on an open and flexible platform that is quick to set up and fully customisable. With Zendesk, companies of all sizes and across industries make it easy for customers to do business with them. Our solutions set teams up for success and keep businesses in sync. The result: better, more conversational experiences for everyone.




Global employees


Customer countries & territories

Level up your customer service

Enjoy more insights and best practice from our vast library of customer experience resources.

ROI Calculator

Find out exactly what you could get from better customer service with our ROI Calculator.

Learn more

Improve your business CX appeal

Check out our CX Trends Report and see how your business stacks up against others in your industry.

Learn more

Sharpen your skills

Customer service can make or break a business. But not everyone agrees on how to do it well.

Learn more

Champions of awesome free trials