Make a big deal of it
Zendesk Sell (formerly Base) is sales force automation software to enhance productivity, processes, and pipeline visibility for sales teams
Sales force automation software
Sales tools built for sales people
Legacy sales management tools are often clunky and difficult to use, but Zendesk Sell is simple and designed to keep reps selling. Sell eliminates the friction from deal updates so reps and management are always able to access, analyse, and collaborate on relevant deal data.
Give reps the green light
Remove the burden of administrative tasks and let your sales team focus on selling.
Get a good look at the pipeline
Find quick and easy answers to questions like, "Which deals will close this month?” and "Which deals am I about to lose?”
Turn conversations into conversions
When support and sales work together, customers get a better overall experience and businesses can make the most of every opportunity.
Add support to make sales supreme
Sell gives reps and agents access to integrated tools that provide the full context of a customer account. This keeps them in the loop and allows them to capitalise on opportunities. For example, when a support ticket turns into questions about new products, the lead can be handed off to sales. Keeping track is easy because data capture is automated, so reps and agents can stay on the same page.
I find information from my sales reps in Zendesk Sell, and information from my support agents in Zendesk Support—those two solutions hold the keys to everything here. Now both teams have a holistic view of the customer from the solution they primarily work in.Jacob Gibbs, Director of IT/QA Support Services at Mortgage Coach Read the story
Just a few clicks does the trick
Make calls, send emails, schedule meetings, and view deal history all from one place—without logging everything by hand. With Sell, you get Smart Lists to help you segment and filter your leads and deals in real time, so you can stay organised and spot opportunities. And when it comes time to closing deals, you can do it anywhere, because Sell gives you the power of a desktop sales tool in the palm of your hand—even when you're offline.
Drive the action with data
Track every interaction with every customer, and turn that data into reports that help analyse and forecast your business. With Sell, you get drag-and-drop dashboards, as well as 30+ out-of-the-box reports for visualising, understanding, and interacting with your data.
The insights we're getting from Zendesk Sell are golden, not just to me and my team, but also to executives across the organisation and our board members.Jason Mills, Head of Sales at Expensify