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Sales CRM to enhance productivity, processes and pipeline visibility for sales teams
Sales CRM software
Sales tools built for sales people
Your sales reps were not hired to deal with difficult software. Zendesk Sell is simple and designed to keep reps selling. Sell removes the friction from deal updates so your team can always access, analyse, and collaborate on relevant deal data.
Turn conversations into conversions
Sell gives reps access to integrated tools that provide the full context of a customer account. This keeps them in the loop and allows them to capitalise on opportunities. For example, when a support ticket turns into questions about new products, the lead can be handed off to sales. Keeping track is easy because data capture is automated, so reps and agents can stay on the same page.
Swing into action
Always have eyes on what’s happening in your sales pipeline. Sell makes it easy to keep your team focused on the highest value leads and deals, without having to worry about daunting administrative tasks. You can build and manage a pipeline that aligns with your business so reps can prioritise customers and prospects.
“Zendesk Sell has improved our sales productivity. We have redistributed sales force efforts to more promising projects and the accuracy of the monthly revenue forecast increased from 30% to 10% deviation.”
Just a few clicks do the trick
Make calls, send emails, schedule meetings, and view deal history all from one place—without logging everything by hand. With Sell, you get Smart Lists to help you segment and filter your leads and deals in real time, so you can stay organised and spot opportunities. When it comes time to close deals, you can do it anywhere, because Sell gives you the power of a desktop sales tool in the palm of your hand—even when you're offline.
Plays well with others
We know that you use other tools to keep things running smoothly. Whether you want to track campaigns through Mailchimp or view the status of contracts in Pandadoc, all the information you need is added to Sell. You can even build your own apps using the Zendesk Apps framework.
Drive the action with data
Get powerful analytics for better pipeline visibility and sales performance and turn your data into insights to forecast your business. With Sell, you have the option to dig deeper into your sales data with prebuilt dashboards or to create your own reports by easily customising with a point-and-click interface.
“Sell gives you so much visibility, and this motivates your sales reps. It has given my reps drive and has boosted their productivity.”