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Zendesk for Startups Programme

A programme built for growth

Zendesk makes it easier to support your customers using our customer service, engagement and sales CRM solutions. Qualifying early-stage startups get Zendesk free for 6 months.

Customer support software that’s scalable and easy to use

Reach your full potential

Manage customer interactions in one place

Equip your team with software designed to resolve customer enquiries and issues quickly via messaging, live chat, social, email and phone.

Unlimited access
to our community

Engage with our community of founders and customer experience leaders. Learn best practice, grow your network and strengthen your business strategy with expert guidance.

The cost to you?

We know that the price matters, so the first 6 months are on us. During the programme, you have unlimited access to Zendesk products and training.

Powerful capabilities

Build a service solution
that works for you

Do more without increasing headcount. With our AI powered capabilities, you can set up chatbots to provide support even when you’re logged off. Use AI to suggest help centre articles and respond to FAQs.

Programme details

Everything you should know

Before you apply, there are 3 prerequisites to ensure you qualify:
  • New Zendesk customer

    Previous or active paid customers do not qualify for the Zendesk credit offer, but you can still access our community, events and training

  • Fewer than 50 employees

  • Raised outside funding (Angel, Pre-seed, Seed and Series A rounds are welcomed)

The Startups Programme

Get unlimited access to all Zendesk products, build connections in our community and learn best practice from our very own experts.

Free for 6 months

Need more information? Check out our FAQs

After the programme, you can pick from pricing plans starting out at £45/monthly

Suite Team

Get the fundamentals right. Deliver support across any channel, all from one place.

Suite Growth

Go further with a little extra help. Tap into self-service and more automations.

Most popular

Suite Professional

Work even better together. Get deeper collaboration, routing and analytics.

Programme Alumni

Brands which trusted Zendesk from the start

Logo: Impossible Foods
Logo: PayJoy
Logo: Freshly
Logo: Microverse
Logo: Impossible Foods
“CX has been a top priority for Freshly from day one. As soon as we shipped our first meal, we knew the questions, comments and concerns from our customers would immediately follow. How we dealt with those touchpoints would define our reputation as a customer-first brand.”

Michael Wystrach

CEO & Co-Founder, Freshly


Customer satisfaction rating (CSAT)


Acquired by Nestlé

Startup partnerships

It takes a village

We work with world-class investors, accelerators and technology partners to set up their startups for success. Startups which sign up through our partners unlock exclusive Zendesk benefits.

Partner with us

Zendesk Ventures

Calling all CX, EX and Generative AI disruptors

Zendesk Ventures provides capital and expertise for your company. If you’re advancing the customer and employee experience and innovating with Generative AI – we want to hear from you.

Frequently asked questions, answered

Qualifications and approval process

Startup on the
right foot