Apps and integrations
Coming out of a pandemic that rocked the retail world, this year’s NRF Converge event focused on dealing with change.
There are significant long-term implications for how IT is managed and supported.
What customers want and what they get might not always align, but the stakes are getting higher for any business that falls short.
Providing exceptional customer service is paramount to building brand loyalty – it’s not enough to have just a great product or service.
We know based on our Startups CX Benchmark Report 2020 that fast-growing startups use more apps than their slower-growth counterparts.
Here are the newest integrations from Zendesk to help your agents provide great customer experiences. unitQ Monitor.
Businesses often narrowly focus on growth and what it takes to acquire a new customer.