Customer retention Article Transformation in the money transfer industry: The impact of customer expectations Over the last ten years the money transfer industry has seen dramatic change. A decade ago,… Customer expectations Customer retention Customer service Latest stories Article The secrets to growing customer satisfaction It's harder than ever to stand out from the competition. Here's how focusing on customer satisfaction can help. Customer retention Improve customer experience Subscribe to The Library The best source of information for customer service, sales tips, guides, and industry best practices. Join us. Email addressPlease enter a valid email address Subscribe Please also send me occasional emails about Zendesk products and services. (You can unsubscribe at any time.) Please also send me occasional emails about Zendesk products and services. (You can unsubscribe at any time.) Yes No Please select an option Welcome to the club! Oops! Sorry something went wrong, try again later?