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Zendesk for Manufacturing: Customer service that powers lifetime customer value
Discover how to connect all of your customer data to create better CX and boost your bottom line.

The Zendesk Employee Experience Trends Report
Our Employee Experience Trends Report explores how companies in 21 countries are harnessing the collective power of their people to get ahead.

How to use Zendesk for HR
How do you build for the future of work with all the practical constraints of the…
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A 3-pronged approach to creating (and scaling) legendary customer service experiences
To consistently deliver the types of experiences today’s consumers expect, leverage innovative CX analytics, QA data, and individualised agent coaching.

7 ways to create a great customer experience strategy
Why is customer experience management important? Companies that excel at customer experience have been shown to drive…

Scaling with CX is more important than ever. Here’s how to take advantage
As industries change, company growth is top of mind. Scaling through customer experience can be the catalyst you need.

We’re placing some bets on the future of customer experience
Join us at Relate to hear our five big bets on what the customer experience will look like by 2030.

How to manage multiple teams effectively
As a result of COVID-19, lots of businesses have had to learn how to manage multiple…

When to use influencer marketing
The Influencer Marketing Hub conducted a survey in 2019, in association with Viral Nation and NeoReach, and…

The advantages of using Facebook for business
Over 160 million businesses use Facebook every month, and according to their reports, the platform had reached 2.8…

How to keep innovating at work
It is an oft-quoted statistic that 90% of startups are doomed to failure. You might conclude…