Dark days are over
Introducing Zendesk Sunshine, the open, flexible CRM platform. Sunshine is built on AWS and lets you seamlessly connect and understand all your customer data—wherever it lives. It’s fast, powerful, and gives you the freedom to build whatever you want.
When it comes to the customer experience, most companies are stuck in the dark. They still use legacy CRM platforms that are hard to change and only offer a one-dimensional view of customers.
Zendesk Sunshine represents a whole new approach. Sunshine is a modern CRM platform, built on AWS. It gives you a complete picture of the customer, using any data – from anywhere. It gives you the agility to innovate and the power to scale. Above all, it gives you the freedom to build the best customer experiences.
Step into the light
For CX leaders
Better customer relationships
Put people—not legacy CRM—at the centre of your business. Sunshine gives you the flexibility to identify, understand, and segment your customers for more personalised experiences.
All your customer data, connected
Take back control of your customer data. Sunshine is an open platform designed to work with all your business applications, so you can capture every customer interaction, no matter where it comes from.
For developers and admins
App creation, at your command
Sunshine gives you the freedom to build modern customer applications your way. Use your favourite tools for complete control, with the flexibility of an open, standards-based platform.