The shortcut to happy customers.
Zendesk makes support, sales and customer engagement software for everyone. It’s quick to implement, easy to use, and scales to fit your needs. With Zendesk, it takes hours — not weeks — to get up and running.
Become a CX champion
Go from CX starter to champion
CX leaders build agility and resilience in their customer support. Watch our recent livestream to learn their strategies.
Feature updates
This is What’s New
Check out the new features that keep you five steps ahead during rapid change.
Best Practices
Future-proof your CX
A complete guide to future-proofing your customer service, including the skills and approaches you need to succeed.
Our diversity commitment
We can't be silent
How Zendesk is standing with our Black employees against racism and bias.
고객 지원 Level Up 전략
CX Starter에서 Champion으로!
[온라인 컨퍼런스] 2021 CX 전략을 준비하는 통찰력과 고객 지원 향상 해법, 업계 전문가와의 네트워킹
เพื่อการวางแผนงานการดูแลลูกค้าที่ดีขึ้น
Go from CX starter to champion
เชิญเข้าร่วมในวันที่ 28 ตุลาคม เพื่อรับฟังข้อมูล งานวิจัยล่าสุดและเส้นทางสู่การเป็นหนึ่งทางด้าน CX (มีทีมงานไทยที่ Virtual Booth เพื่อให้ข้อมูลเพิ่มเติม)
Vote 2020
Be heard
Learn how your company can encourage participation in our democracy.
Thank you machine
Thank You Machine
Go on, spread gratitude
Send a personalized thank you to your colleague, customer, or socially distanced friend. It beats any e-card.
Make a card Make a card Make a card Make a card Make a card Make a card
Series 2: Autumn Edition
Zendesk Morning Show
Join us to navigate the changes in customer experience. We’ll share the updates you need to know—in 20 minutes.
Saison 2, Édition Automne
Zendesk Morning Show
Rejoignez-nous pour découvrir les changements dans l'expérience client, nous partagerons les conseils dont vous avez besoin.
Staffel 2: Herbst-Edition
Zendesk Morning Show
Schalten Sie jeden Dienstag ein für neue Zendesk Einblicke und Erfahrungen von Branchenführern.
Connect with speed and flexibility
Support
Support your community
Your customers and employees want to talk to you—make it easy for them. Our support products are flexible and empower you to assist people when they need you most. Conversations flow seamlessly across all channels, leading to greater productivity and satisfaction all round.
Empower your employees
Employees wish to be informed and connected. With our internal helpdesk solution, you can create consumer-like experiences for your employees which are easy, reliable and productive.
Sales
Win prospects over
Turn conversations into conversions. Our sales management tools are designed to enhance productivity and pipeline visibility for sales teams so they can focus on the prospect, not the process.
“By giving our sales and support teams everything they need in one platform, they are able to effectively and efficiently collaborate and improve the customer experience.”
The best customer experiences are built with Zendesk
Learn from the best—our customers
Something for everyone
The customer journey is different for everybody. No matter your business need, our products are flexible enough to pave the path that’s best for your organisation.
sunshine
Build with, on, and beyond
Build your own solution with Zendesk Sunshine, the open and flexible CRM platform. Sunshine is built on AWS and lets you seamlessly connect and understand all your customer data—wherever it lives. It’s fast, agile and powerful enough to customise for a changing world.
Build conversational experiences
Messaging is open for business. Deliver proactive support and chatbots in your apps and on every channel with Sunshine Conversations, Zendesk’s new messaging platform.
Learn more
