Things are changing fast.
But you can be faster.
Our support, sales and customer engagement software is quick to implement and easily scales to meet changing needs. With Zendesk, it takes hours—not weeks—to get up and running.
Feature updates
This is What’s New
Check out the new features that keep you five steps ahead during rapid change.
Research
Small businesses face large challenges
Learn how more than 13,000 small and mid-sized businesses worldwide have been able to meet the unique challenges of 2020.
Thank you machine
Go on, spread gratitude
Send a personalized thank you to your colleague, customer, or socially distanced friend. It beats any e-card.
Our diversity commitment
We can't be silent
How Zendesk is standing with our Black employees against racism and bias
세미나 및 이벤트 정보
지금 바로 시도할 수 있는 Zendesk 활용팁이 가득
각종 세미나에서는 CX 및 고객 서비스 동향 및 최신 정보뿐만 아니라, 다양한 제품 관련 데모 및 유용한 팁을 제공하고 있습니다.
고객 서비스 트렌드
딥러닝과 머신러닝의 비교 : 차이점을 이해하는 간단한 방법
AI 혁신의 두가지 개념, 머신러닝과 딥러닝의 주된 개념은 무엇일까요? 그 둘은 정확히 어떻게 다르며 고객 서비스에 어떤 의미가 있을까요?
Virtual Event
Zendesk Morning Show
Pour yourself a morning brew of smooth customer experience. In a world where business is no longer business as usual, we’re serving fresh doses of industry challenges and Zendesk insights. Tune in for the updates you need—in 15 minutes.
Virtual Event
Zendesk Morning Show
Frisch aufgebrüht: reibungslose Kundenerlebnisse. In einer Welt, in der Business nicht mehr Business as usual ist, servieren wir Branchenthemen und Zendesk Insights frisch auf den Frühstückstisch. Die wichtigsten Updates für Sie - in 15 Minuten.
Virtual Event
Zendesk Morning Show
Dans un monde où l'incertitude règne, nous vous partageons fraîchement les challenges relevés par plusieurs industries ainsi que la vision actuelle de Zendesk. Rejoignez-nous pour rester au courant des dernières tendances.
Connect with speed and flexibility
Support
Support your community
Your customers and employees want to talk to you—make it easy for them. Our support products are flexible and empower you to assist people when they need you most. Conversations flow seamlessly across all channels, leading to greater productivity and satisfaction all round.
Empower your employees
Employees wish to be informed and connected. With our internal helpdesk solution, you can create consumer-like experiences for your employees which are easy, reliable and productive.
Sales
Win prospects over
Turn conversations into conversions. Our sales management tools are designed to enhance productivity and pipeline visibility for sales teams so they can focus on the prospect, not the process.
“By giving our sales and support teams everything they need in one platform, they are able to effectively and efficiently collaborate and improve the customer experience.”
The best customer experiences are built with Zendesk
Learn from the best—our customers
Something for everyone
The customer journey is different for everybody. No matter your business need, our products are flexible enough to pave the path that’s best for your organisation.
sunshine
Build with, on, and beyond
Build your own solution with Zendesk Sunshine, the open and flexible CRM platform. Sunshine is built on AWS and lets you seamlessly connect and understand all your customer data—wherever it lives. It’s fast, agile and powerful enough to customise for a changing world.
