Champions of customer service
Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
Go all in on messaging
Cue the confetti—Zendesk messaging is here to help deliver rich conversational experiences connected across your web, mobile and social apps. It’s easy to automate and fast to scale for every customer need—and it’s all part of our new Zendesk Suite.
Where good conversations become great experiences
To make customers happy, you need conversational experiences—connected communication across any channel.
Give customers the best support
Customers want to connect any time, any place. Meet them where they are with the Zendesk Suite, which provides sophisticated, seamless support that flows across channels.
“We’re here to help our customers succeed online, and that’s something we hear about from our customers. They just love our support channels.”
Win prospects over
Our powerful sales solution helps teams build relationships and manage their pipeline without any of the complexity and clunkiness of traditional sales CRM tools. This amounts to a big deal.
“By giving our sales and support teams everything they need in one platform, they are able to effectively and efficiently collaborate and improve the customer experience.”
Customise your customer experience
Glowing just under the surface of Zendesk is a powerful force that lets you connect and understand all your customer data. It’s also flexible and customisable, so you can adapt to anything thrown your way. Zendesk Sunshine isn’t faster than a speeding bullet, but it’s close.
The digital tipping point
Adapt or get left behind
CX teams are adding new tech faster than ever. Learn how to keep your momentum going now, or risk playing catch-up later.Read more
Speed + quality = agility
How leading CX organisations support customer-centric processes and drive business agility.Read more
Sit Down, Startup
From one home office to another, we chat with founders, CEOs, and makers on their startup journey.Listen in
Zendesk for Startups
Startup on the right foot
Join our Startup Programme and get 6 months free of Zendesk, access to our startup community and dedicated resources to grow.Get 6 months free
This is What’s New
Check out all the new features that will help you carry on doing what matters most: keeping customers happy.Learn more
No. 1 in digital customer service use case by
- Zendesk Customer Experience Trends Report 2021
- Reimagining the future of retail
- Building stronger customer relationships with messaging
- Customer service definition for 2021 and beyond
- The keys to excellent internal help desk management
- Startups CX Benchmark Report 2020
- Turning adversity into advantage: Accelerate with CX maturity in Europe
- Gartner’s 2020 Magic Quadrant for the CRM Customer Engagement Centre