Ebook
Interacting with university staff: are students satisfied with the current state of student experience?
The state of the student experience at universities around the world has been a topic of…
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Ebook
1 min read
Modernise your B2B CX: how to improve customer satisfaction, internal performance and the bottom line
It’s no surprise that consumers across the world have higher expectations when it comes to customer…
Ebook
Unlock personalised service at scale with a unified customer view
Learn how to deliver data-rich personalisation at scale by integrating customer insights, apps and AI in Zendesk.
Ebook
CX trends for the public sector
Get conversational with your constituents for a seamless public service experience across channels.
Ebook
1 min read
Customer Experience Financial Trends
To jumpstart growth in this new business reality, financial businesses need only look to their own…
Ebook
1 min read
How Zendesk helps IT teams with the employee experience
Consumers expect service to be seamless and omnichannel. No surprise, given the ubiquity of apps and…
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