Implement a world-class customer service solution

Rethinking customer service skills for the new era of retail

Experts weigh in on tomorrow’s best CX practices

Keep video gamers happy with these 4 customer service tools

Fairness in the customer relationship

Employee Satisfaction Survey Guide

<5 min.

Meet Zendesk Explore – Americas

<5 min.

Meet Zendesk Explore – Asia Pacific

<5 min.

Meet Zendesk Explore – Europe

Enterprise Benchmark: Comparing your customer service against other enterprises

Evolving trends in self-service: creating the best experience for agents and customers

Forrester: Assess Customer Service Capabilities To Pinpoint Opportunities For Better Service

Your guide to omnichannel support

13 Ways to be a customer-driven company

<5 min.

Top 10 help desk metrics

Beyond cookie butter: the secrets behind Trader Joe’s great customer experience

The ROI case for omnichannel support

Omnichannel support made easy with Zendesk

The Zendesk omnichannel approach

Chat it up

How MoviePass radically changed the movie theater customer experience

Improve your self-service with the right metrics

Research links volunteering with happier employees and customers

The age of the customer: how companies transform their customer experience with Zendesk

1 2 3 4 5 6