Zendesk customers
Collaboration, inspiration, support: Inside the InVision community
The team at InVision explains how they reaped the benefits of an engaged user community, now an essential component of their business strategy—for support and beyond
Latest stories
How Zendesk customers gain value with ticketing and real-time support
Expectations for the speed of support have skyrocketed.
Slack excels at onboarding customers: here’s how
How did Slack go from none to millions of users so quickly? They did something clever: they created Slackbot to proactively engage and onboard their customers.
Zola marries passion for support with modern tools
Zola is reinventing the wedding planning and registry experience.
Be the type of tech support team you want to interact with
When code breaks down inside a product, the result is a telephone ringing or the quiet ping of a new email notification at that company’s support center.
How Freshly provides seamless, time-sensitive support
As one of the fastest-growing prepared-meal companies, the most important part of our business is accurately shipping fresh, nutritious meals to customers every week
Fullscript’s prescription for omnichannel customer success
Fullscript provides a single, easy route to better health.
Building real relationships through technology
BombBomb uses video—and Zendesk Support, Guide, and Chat—to rekindle a sense of human connection with its customers
Raising the bar: 4 more leaders in customer service
Achieving great leadership in customer service means going beyond what’s expected.