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3 min read

Raising the bar: 4 more leaders in customer service

Achieving great leadership in customer service means going beyond what’s expected.

6 min read

Geckoboard conquers global support with data

Research by Global Workplace Analytics found that the number of full-time US employees who regularly work at home has grown by 115% since 2005.

5 min read

How Spokeo connects more people, faster than ever

Spokeo uses the Zendesk Support, Guide, and Chat products, along with a key integration with Tymeshift, to provide seamless omnichannel support across its email, live chat, and self-service channels

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