Latest stories
Page 51
Article
15 min read
The business impact of customer service on customer lifetime value
Irritating issues affect customers daily. In every industry, a customer will inevitably contact customer service to…
Article
7 min read
Small and mighty: Empowered support teams lead to CX success for SMBs
"Champion" small businesses deliver on customer service, agent experience and agility
Guides and ebooks
1 min read
Customer Support Tool Scorecard
Evaluating a new customer support tool can be a daunting task, and finding the right customer…
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