Introducing the Repeat Customer podcast

The how-to guide to omnichannel support

The ROI case for omnichannel support

Building a best-in-class customer self-service experience

Gartner’s 2018 Magic Quadrant for the CRM Customer Engagement Centre

Cultivating customer loyalty by supporting choice making

Transforming Your CX Through Customer Service – Webinar Ft. Gartner

What’s new at Zendesk: March 2018 – Europe

What’s new at Zendesk: March 2018 – Asia Pacific

What’s new at Zendesk: March 2018 – Americas

Webinars
<5 min.

The Future of eCommerce Customer Support Webinar Series

How Zola marries modern registries and compassionate customer service with Zendesk

13 Ways to be a customer-driven company

Knowledge management best practices

Team up on self-service with Team Publishing

Proactive support: The right way to engage

Moving from platform to best of breed

Forrester: Transform Customer Processes And Systems To Improve Experiences

How Zendesk scaled to 100,000 customers in 150+ countries: simply and beautifully

Research links volunteering with happier employees and customers

How LimeBike rides past the competition with a world class customer experience

How Dollar Shave Club implemented AI with Zendesk

Collections
5 - 10 min.

How to create a stand-out customer service resume

Customer effort: Work it, so your agents and customers don’t have to

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