Article | 1 min read

Zendesk Multibrand

Last updated March 16, 2015

Maxime Prades

Your customers expect their service experience to reflect the brand they love, and to account for their unique needs. A one-size-fits-all approach just doesn’t work anymore. Zendesk Multibrand helps support teams tailor customer service experiences in a scalable way, by streamlining administration and agent workflows within a centralized command center. With these new capabilities you can give your customers relevant content through branded Help Centers and support channels while constantly improving service delivery.

Watch this 20-minute recorded webinar where Zendesk Product Marketing Associate Brandon Knapp walks you through Zendesk’s Multibrand feature, including workflows and best practices for using this feature.