It’s time break free from legacy CRM systems. Welcome to Zendesk Sunshine, our new open and flexible CRM platform.
It’s the blog post that you’ve anxiously been awaiting—Zendesk’s updates to its Terms and Policies!
New Zealand native Carl McDowell doesn’t have a personal mantra, but he is quick to note a telling double entendre in his last name: do well.
It’s that time again….we’re updating our terms and policies to make it easier for you to understand how we supply our services to our subscribers.
Zendesk 's newest customer service solution —The Suite.
When things go wrong in customer service for a major brand, a lot of people pile on—dissecting what happened and publicly shaming the company for their missteps
When it comes to customer support, there is a wide range of issues a team could be presented with on any given day.