Zendesk
How can customer service training help during an economic downturn ?
With 74 per cent of business leaders saying that customer service has become even more important…
Latest stories
Article
3 min read
How Zendesk supports EU financial institutions on their DORA compliance journey
The Digital Operational Resilience Act (DORA) is a transformative regulation designed to strengthen the digital resilience…
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Article
5 min read
Zendesk Women in Leadership: How to overcome imposter syndrome
“I actually feel it right now… Why does anyone want to listen to me talk?” The…
Article
3 min read
Default triggers explained
Triggers are business rules that are automatically executed in response to certain events that have occurred…
Article
7 min read
A treat for your team: New integrations
Nothing sweeter than new Zendesk app integrations. Learn all about how these new integrations can ease workloads for your sales and support teams.
Women in Leadership
At Zendesk, we care about creating an inclusive environment for all leaders, in particular women leaders, so that we can celebrate achievements, provide networking opportunities and collaboration to help support women in CX and beyond.
Article
4 min read
Business-to-business messaging with Slack and Zendesk
Slack changed the way we work with productive workplace conversations and collaboration. Now Zendesk is helping us keep it all together.
Article
5 min read
Why business survival and stability hinges on CX transformation
Delivering an outstanding customer experience (CX) has never been more important. In fact, according to the…
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Article
7 min read
Breaking the silence: How AI is giving a voice to domestic violence survivors
Humiliation. Anger. Hurt. Betrayal. Pain. Fear. Anxiety. Guilt. Shame. Self-blame. Denial. These are just a sliver…
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