A customer service journey starts with customer support, resolving your customers' issues and answering their questions. This live, 30-minute webinar will help you get started, and show you how to:
- Open communication with your customers via email, phone, chat, and social media
- Automate some of your support workflows in Zendesk to drive more efficiency, including a best-practice example you can start using immediately
- Handle tickets with great productivity through a few neat tools built into Zendesk
This webinar is a must-see for anyone who's getting started with Zendesk!