Chat
Article
Shattering the Stereotypes of Chat
“Which channel should I be using to talk to my customers? How can I be ready…
Latest stories
Guide Using AI for better self-service
Business-related AI holds abundant promise, and is changing how we work, travel, and communicate.
Ebook
How Live Chat Helps Businesses and Consumers
Shopping, paying bills, looking for information, getting advice, answering questions: if you do almost anything online these days, you’ve probably encountered—and maybe used—live chat to communicate with a company