Product Announcements
Say hello to Zendesk Explore
With Zendesk Explore, you get instant access to the customer analytics that matter—and the deeper understanding of your customers and business that comes with it
Latest stories
Announcing the Zendesk and WhatsApp Integration
We’re excited to announce the launch of our integration with WhatsApp Business Solution.
Differentiated customer experiences start with better cross-functional collaboration
Great customer service is the backbone of great customer relationships.
Introducing The Suite: Zendesk's omnichannel solution
Zendesk 's newest customer service solution —The Suite.
Fill knowledge gaps with the Knowledge Capture app
A comprehensive knowledge base is an essential piece of the 21st-century support operation.
Introducing Content Cues for Zendesk Guide Enterprise
Empowering customers to help themselves is major part of a successful customer service organisation.
Better things are in store—join us for Relate Live
Inspiration is a funny thing—it can come from anywhere.
Introducing Textback, born in our hackathon
With Textback, the new feature of Talk, you can now add an option to your IVR, or phone tree.
Introducing Answer Bot®
A new way for customers to find the answers they seek even faster - introducing Answer Bot.