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Break free with Zendesk Sunshine

It’s time break free from legacy CRM systems. Welcome to Zendesk Sunshine, our new open and flexible CRM platform.

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Say hello to Zendesk Explore Article

Say hello to Zendesk Explore

With Zendesk Explore, you get instant access to the customer analytics that matter—and the deeper understanding of your customers and business that comes with it

Better together: Zendesk welcomes Base Article

Better together: Zendesk welcomes Base

Happy agents, happy customers, right?

Announcing the Zendesk and WhatsApp Integration Article

Announcing the Zendesk and WhatsApp Integration

We’re excited to announce the launch of our integration with WhatsApp Business Solution.

Differentiated customer experiences start with better cross-functional collaboration Article

Differentiated customer experiences start with better cross-functional collaboration

Great customer service is the backbone of great customer relationships.

Introducing The Suite: Zendesk’s omnichannel solution Article

Introducing The Suite: Zendesk’s omnichannel solution

Zendesk 's newest customer service solution —The Suite.

Fill knowledge gaps with the Knowledge Capture app Guide

Fill knowledge gaps with the Knowledge Capture app

A comprehensive knowledge base is an essential piece of the 21st-century support operation.

Introducing Guide Enterprise Article

Introducing Guide Enterprise

With customers using self-service more than any other support channel, smart companies know creating a great self-service experience is a critical strategy to boost customer satisfaction, reduce

Introducing Content Cues for Zendesk Guide Enterprise Article

Introducing Content Cues for Zendesk Guide Enterprise

Empowering customers to help themselves is major part of a successful customer service organisation.