Product Announcements
Say hello to Zendesk Explore
With Zendesk Explore, you get instant access to the customer analytics that matter—and the deeper understanding of your customers and business that comes with it
Latest stories
Article
2 min read
Announcing the Zendesk and WhatsApp Integration
We’re excited to announce the launch of our integration with WhatsApp Business Solution.
Article
1 min read
Differentiated customer experiences start with better cross-functional collaboration
Great customer service is the backbone of great customer relationships.
Article
4 min read
Introducing The Suite: Zendesk's omnichannel solution
Zendesk 's newest customer service solution —The Suite.
Women in Leadership
At Zendesk, we care about creating an inclusive environment for all leaders, in particular women leaders, so that we can celebrate achievements, provide networking opportunities and collaboration to help support women in CX and beyond.
Guides and ebooks
3 min read
Fill knowledge gaps with the Knowledge Capture app
A comprehensive knowledge base is an essential piece of the 21st-century support operation.
Article
2 min read
Introducing Content Cues for Zendesk Guide Enterprise
Empowering customers to help themselves is major part of a successful customer service organisation.
Guides and ebooks
3 min read
Introducing Answer Bot®
A new way for customers to find the answers they seek even faster - introducing Answer Bot.
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