customer care
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Why messaging is set to be the 2020 customer channel for business
Many businesses are settling into a new reality – finding ways to work from home while…
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Article Introducing The Suite: Zendesk’s omnichannel solution
Zendesk 's newest customer service solution —The Suite.
Article Turn the churn around: how to reduce customer churn
Figuring out how to reduce customer churn can take a fair amount of work, but putting an actionable strategy in place will ensure that your customers stick around