Industries

Article
4 min read

The Fourth Industrial Revolution: How automation and AI will impact manufacturing

A digital revolution in manufacturing is underway. For manufacturers that embrace these new technologies, the opportunities are vast.

5 min read

How CX helps healthcare SMBs earn healthy bottom lines

Smaller healthcare companies stand to grow strong on a foundation of great customer experience.

Article
4 min read

3 ways healthcare companies are improving customer experience

Quality customer service in healthcare is more important than ever. Here’s how to stay ahead of the curve.

Article

How leading healthcare organisations are transforming the patient and employee experience

Learn how leading healthcare organisations are addressing industry challenges while creating a better experience for their employees.

Women in Leadership

At Zendesk, we care about creating an inclusive environment for all leaders, in particular women leaders, so that we can celebrate achievements, provide networking opportunities and collaboration to help support women in CX and beyond.

1 min read

Customer Experience Healthcare Trends 2023

Healthcare companies can unlock opportunities for growth – just by delivering better experiences for their customers.…

1 min read

Customer Experience Manufacturing Trends 2022

Manufacturing leaders agree – customer service impacts the bottom line. But many companies are missing the…

3 min read

5 ways to create better employee experience in healthcare

Empowered employees deliver better care faster. Learn how to create a work environment where your team can thrive.

Zendesk for Manufacturing: Customer service that powers lifetime customer value

Discover how to connect all of your customer data to create better CX and boost your bottom line.

Whitepaper
1 min read

Meeting the challenges of CX in modern manufacturing

Years ago, to succeed as a manufacturer, it was sufficient to make high-quality products and price…