Customer service software
Leading CX orgs are customer-centric to the hilt, using technology in smart ways to support agile processes.
We’re excited to introduce Zendesk messaging for web and mobile — bringing rich, modern and automated conversational experiences to your own properties.
Is your support team missing out by not using WhatsApp? Here's how the WhatsApp Business app and API can bolster your customer service.
Keeping up with customers' expectations is vital to your business – and this means nimble support operations. Here are four ways in which Zendesk can help you deliver the best customer service (and make your life easier).
Are you set up to deliver the modern CX your customers demand? This guide will walk you through Zendesk's four key ingredients for support success.
We studied over 4,000 startups to determine whether there was a connection between startup growth and CX investment. Spoiler alert: there was.
Business messaging is still new, which makes it challenging to know what to look for in a messaging partner. Here's what's important.
Multiple moving parts can come together like a well-oiled machine, and group messaging is quickly becoming the way to do just that.