CX Trends in Europe
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Article
5 min read
CX trends 2021 in the tech and software industries: Towards a new era of customer engagement?
Europe’s tech sector is now worth four times what it was five years ago as some…
Article
5 min read
Retail in Europe: Reigniting growth after the ‘great reset’
According to the European Journal of Social Psychology it takes between 18 and 260 days to…
Infographic
1 min read
CX Trends in Europe 2022 (2): Digital interactions in Europe and the UK surge to an all-time high
Customers have new expectations shaped by interactions with sectors that have grown fastest since COVID. Around…
Article
5 min read
How CX is critical for the new digital world of financial services
The adoption of mobile over the last 20 years has dramatically changed the face of financial…
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