Community
How communicating in a simple and concrete manner boosts effectiveness
Ever been on a train and wondered what the announcer is talking about? Whether it’s adding…
Latest stories
Community tip: how to set a reminder on a ticket
It’s great to be able to put a ticket on hold but I’m sure you’ve suffered…
Live or virtual: The future of B2B events?
While some may have missed the personal touch of in-person events during lockdown, many also enjoyed…
Show big support for small businesses
Since the enforcement of social distancing and shop closures, turnover in small business stores has plummeted to record low levels. To show our support, we are sharing some examples of our small business heroes offering unique products and services in this changing environment.
Zendesk update: staying safe and working for you
Our top priorities are to keep our employees safe and to support the companies and customers who depend on Zendesk
The benefits of owning your support community
The many benefits to hosting a support community include better knowledge sharing, fostering productive conversations, enabling product experts, moderating conversations, SEO and more.