Sales

With better conversations and smoother pipelines, you can spend more time closing deals and less time juggling data.

Guide

The ultimate guide to sales email automation

With this ebook, you’ll learn how to use an email automation tool to build a sales outreach process that saves time, keeps your messaging consistent, and connects you with leads the moment they’re ready to buy

Latest stories

Close deals faster with sales process automation Article

Close deals faster with sales process automation

Learn how sales process automation helps teams be 52% more productive, convert 47% more leads, and generate 45% more referrals.

The five steps in the sales process that turn prospects into customers Article

The five steps in the sales process that turn prospects into customers

When you set off on a road trip, you have a vehicle and a map. On…

A VP’s four tips for running a successful sales meeting Article

A VP’s four tips for running a successful sales meeting

Zendesk Sell VP Monica Telles breaks down how to run meetings that benefit you and your sales reps.

Beginner’s guide to the sales process for start-ups Article

Beginner’s guide to the sales process for start-ups

For start-up founders and sales teams, here is a crash course on the sales process, including key definitions, techniques and best practices.

Personalise outreach at scale with sales engagement automation Article

Personalise outreach at scale with sales engagement automation

To help sales teams make personalised lead outreach more efficient, we are launching new sales engagement automation tools for Zendesk Sell.

2020 state of SMB sales

2020 state of SMB sales

In this white paper, we take a look at what has changed for SMB sales teams in recent years, the main issues facing SMB sales teams, and the role of technology in small and medium-sized companies

Top CRM benefits for sales and support teams Article

Top CRM benefits for sales and support teams

With automation and organisational features, CRMs empower sales teams to work more efficiently and serve their customers more thoughtfully.

What is the CRM process? Article

What is the CRM process?

The CRM tool itself is what provides the data and functionality required by your team to execute this strategy – and ultimately to turn leads into customers.