Sales
With better conversations and smoother pipelines, you can spend more time closing deals and less time juggling data.
Latest stories
Article
11 min read
CRM best practices for every stage of the sales funnel
Learn how to get the most out of your CRM through every stage of the sales funnel, from prospecting to won/lost deals.
Article
12 min read
How to forecast sales: sales forecasting methods and models
Sales forecasting is a key component of any business. Implement correct sales forecasting techniques to improve your business decisions.
Whitepaper
Why your business needs a sales CRM
With so much money and time invested in sales growth, why are sales leaders still falling…
Women in Leadership
At Zendesk, we care about creating an inclusive environment for all leaders, in particular women leaders, so that we can celebrate achievements, provide networking opportunities and collaboration to help support women in CX and beyond.
Article
10 min read
Cost of sales: Definition, formula, and ways to lower it
Get a better understanding of your finances by tracking your company’s cost of sales.
Subscribe to the blog
The best source of information for customer service, sales tips, guides and industry best practice. Join us.