Sales strategy
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Zendesk Duet: break down the silos between sales and support
Duet is a “super-seat” that gives users access to both Sell and Support, enabling sales and…

The ultimate guide to agile sales management
Discover agile sales development principles that can be applied to empower reps, improve team performance and…

Sales and support: aligning to improve customer retention
Editor’s Note: This is the first post in a four-part guest blog series from Base CRM dedicated to exploring the ways that sales and support can partner to help drive each other’s KPIs and business