Sales strategy

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Zendesk Duet: break down the silos between sales and support Article

Zendesk Duet: break down the silos between sales and support

Duet is a “super-seat” that gives users access to both Sell and Support, enabling sales and…

The ultimate guide to agile sales management Article

The ultimate guide to agile sales management

Discover agile sales development principles that can be applied to empower reps, improve team performance and…

Better together: Zendesk welcomes Base Article

Better together: Zendesk welcomes Base

Happy agents, happy customers, right?

Sales and support: aligning to improve customer retention Article

Sales and support: aligning to improve customer retention

Editor’s Note: This is the first post in a four-part guest blog series from Base CRM dedicated to exploring the ways that sales and support can partner to help drive each other’s KPIs and business