Customer Relationships
Guide
The benefits of owning your support community
The many benefits to hosting a support community include better knowledge sharing, fostering productive conversations, enabling product experts, moderating conversations, SEO and more.
Latest stories

How to build customer loyalty with shipping
Some retailers see shipping and delivery as solely utilitarian.

8 support manager skills to develop
Organizations and management structures are always changing.

Turn the churn around: how to reduce customer churn
Figuring out how to reduce customer churn can take a fair amount of work, but putting an actionable strategy in place will ensure that your customers stick around