Omnichannel service
Customers expect to connect with companies in the channels that are important to them. Here's more about agile omnichannel strategies for the post-pandemic era.
How companies can make the most out of Buy Now Pay Later services
This year, many European customers are eagerly waiting for Black Friday to finally purchase the items…
Latest stories
Article
6 min read
Agile omnichannel strategies for the post-pandemic era
What already emerged as a trend in the communication between companies and customers in 2020 has…
Article
4 min read
How businesses can benefit from omnichannel personalisation
It’s not surprising that most of us switched to online shopping when physical stores shut down…
Article
3 min read
Expanding omnichannel support with WhatsApp
Customers expect to connect with companies in the channels that are important to them. For many people that channel is WhatsApp.
Article
1 min read
The how-to guide to omnichannel support
An omnichannel approach is unparalleled in terms of operational metrics and meeting customer expectations.
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