Skip to main content

Infographic

Infographic: Chatbots and AI in the UK

Artificial intelligence (AI) - once seen as the tool of the future - now plays a crucial role in customer service. Indeed, business leaders now recognise the significant role that AI plays in building impactful customer experiences - from improving workflows to using chatbots to help with simple requests. And, customers recognise how AI can improve their interactions and experiences with a company.

By Lilia Krauser, EMEA Content & Communications Specialist

Last updated May 3, 2022

AI and automationArtificial intelligenceChat

Related stories

Article
5 min read

Zendesk triggers: what you need to know

Staying on top of customer service can be tricky—especially when customers are demanding more. For example,…

Article
5 min read

Humans x chatbots: How this winning combination best serves banks

The customer journey in banking has drastically changed in recent years. The days of visiting a…

AI and automationTopics

Article
3 min read

Build your email list business using chatbots

How many emails will you send today? At a guess, we’d say close to a hundred.…

AI and automation

Article
6 min read

Science-based targets are the key to sustainable business

To help combat climate change, many companies are setting science-based emissions reduction targets. Learn more about these efforts and the impact they can have on the planet.

Social responsibility