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Infographic: Chatbots and AI in the UK

Artificial intelligence (AI) - once seen as the tool of the future - now plays a crucial role in customer service. Indeed, business leaders now recognise the significant role that AI plays in building impactful customer experiences - from improving workflows to using chatbots to help with simple requests. And, customers recognise how AI can improve their interactions and experiences with a company.

By Lilia Krauser, EMEA Content & Communications Specialist

Last updated May 3, 2022

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