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Tech trends

Humans x chatbots: How this winning combination best serves banks

The customer journey in banking has drastically changed in recent years. The days of visiting a…

Latest stories

5 min read

Zendesk triggers: what you need to know

Staying on top of customer service can be tricky—especially when customers are demanding more. For example,…

3 min read

Build your email list business using chatbots

How many emails will you send today? At a guess, we’d say close to a hundred.…

6 min read

Science-based targets are the key to sustainable business

To help combat climate change, many companies are setting science-based emissions reduction targets. Learn more about these efforts and the impact they can have on the planet.

5 min read

Live or virtual: The future of B2B events?

While some may have missed the personal touch of in-person events during lockdown, many also enjoyed…

5 min read

Are brands ready for us to start shopping in the Metaverse?

Watching your favourite football team play (and hopefully win!) is one of life’s great joys. That’s…


Infographic: Chatbots and AI in the UK

4 min read

Get behind these 5 eCommerce trends in 2023

As online shopping enters a period of hyper-growth and competition for consumers intensifies, getting the customer…

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