Workplace
Workforce optimisation: The ultimate guide for 2025
Workforce optimisation makes processes more efficient and employees more productive – and gives more flexibility to your bottom line. Learn more about it below.
Latest stories
Article
How upgrading and maintaining software can improve productivity
We all know that we should keep our apps and devices up to date. From adding…
Article
4 min read
Revealed: The simple secret to boosting SME productivity
Many of us start the new year with good intentions, but halfway through January, you may…
Guides and ebooks
What makes a business successful?
Running a successful business is hard work. Juggling orders, support, and accounts takes dedication and perseverance—undoubtedly…
Article
The World’s Most Productive Countries in 2022
Learn which countries are the most productive, what makes them so successful, and what business productivity tactics you can use to emulate their success.
Women in Leadership
At Zendesk, we care about creating an inclusive environment for all leaders, in particular women leaders, so that we can celebrate achievements, provide networking opportunities and collaboration to help support women in CX and beyond.
Article
4 min read
6 tips to help business owners beat stress
Small businesses flourish when employees are at their best, and firms should always feel like they…
Article
5 min read
How to avoid toxic, digital workplace habits and keep remote workers happy and healthy
Rex Fan, Lead Behavioural Insights Advisor at Bupa UK, shares with us the toxic digital habits that we should look out for–and strive to avoid–in the workplace to promote a healthy work-life balance and mental wellbeing.
4 min read
How to keep innovating at work
It is an oft-quoted statistic that 90% of startups are doomed to failure. You might conclude…
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