Delivering exceptional customer experience at scale can be a challenge, but with the right tools and…
The many benefits to hosting a support community include better knowledge sharing, fostering productive conversations, enabling product experts, moderating conversations, SEO, and more.
Providing quality, flexible self-service has become a vital part of what Zendesk does.
Introduction. Total cost of ownership (TCO)—it’s a deceptively straightforward term for a complex, rapidly evolving landscape.