Supporting your agents is the key to unlocking business growth

As digital engagement increases, agents are stepping in across the entire customer journey - from product discovery to purchase, and well beyond. With more demands on their time, and requests on the rise, risks of agent burnout in the UK are increasing, as companies aren’t investing enough to support their service teams.

By Lilia Krauser, EMEA Content & Communications Specialist

Last updated March 21, 2022