Unfortunately, most companies don’t have an integrated solution for phone support. Isn’t it time we shine a light onto phone support operations?
You know your dashboard.
Sand castle, house, career… building any or all takes the right strategy, tools, and people.
With Textback, the new feature of Talk, you can now add an option to your IVR, or phone tree.
There are a few call center metrics that tell a broader story beyond the number. They can even provide details you weren’t looking for in the first place
“People remember how you make them feel,” said restaurateur Danny Meyer at a retail trade show earlier this year.