Sales tips and techniques

Fresh tips and techniques, hot off the press. Think enhanced productivity, faster processes, and better pipeline visibility—it’s never been easier to build better relationships with your customers.

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Beginner’s guide to the sales process for startups Article

Beginner’s guide to the sales process for startups

For startup founders and sales teams, here is a crash course on the sales process, including key definitions, techniques, and best practices.

The ultimate guide to a successful discovery call Article

The ultimate guide to a successful discovery call

A discovery call is your first chance to wow your prospects. Leave a strong first impression by prepping for this initial phone conversation.

Forget the pitch: 9 sales questions to close the deal Article

Forget the pitch: 9 sales questions to close the deal

You need to know your prospect before you pitch to them. Here are the sales questions you need to ask to get them talking.

The ultimate guide to sales email automation Guide

The ultimate guide to sales email automation

With this ebook, you’ll learn how to use an email automation tool to build a sales outreach process that saves time, keeps your messaging consistent, and connects you with leads the moment they’re ready to buy

What is a sales pipeline and how do you track it? Article

What is a sales pipeline and how do you track it?

Learn how good sales pipeline management can boost your business.

The best lead scoring models have these 7 factors Article

The best lead scoring models have these 7 factors

To consistently find strong potential customers, sales reps need a lead scoring model. Here we’ll look at the seven factors that all robust lead scoring models have in common

Make more sales faster with lead scoring Article

Make more sales faster with lead scoring

With the help of lead scoring, reps can more easily prioritize prospects who stand to yield…

How to overcome common sales-related customer service challenges Article

How to overcome common sales-related customer service challenges

Having separate silos for sales and support can make it harder for both parties to get their jobs done, but the short end of the stick goes to the customer caught between them

4 factors hindering your close rate Article

4 factors hindering your close rate

We’ll talk about the four most common factors that hinder close rates and how to eliminate…

Welcome Sell apps to the Zendesk marketplace Article

Welcome Sell apps to the Zendesk marketplace

With nearly 1,000 apps available for Zendesk Support and Chat, the Marketplace allows support organizations to extend Zendesk products Today, we expand into new territory — the world of sales

Why Excel is an ineffective sales tracker (and what to use instead) Article

Why Excel is an ineffective sales tracker (and what to use instead)

It's time to stop formatting endless spreadsheets and invest in a tool that does the work…

What is a sales cycle and how can you use it to close deals faster? Article

What is a sales cycle and how can you use it to close deals faster?

When you understand the sales cycle, you can fix the weak points in yours. Here's what you need to know.

7 sales pitch examples proven to win customers Article

7 sales pitch examples proven to win customers

From Mark Cuban's phone pitch to G2's elevator pitch, these sales pitch examples and takeaways are designed to help you create your own.

13 tips for a perfect sales presentation Article

13 tips for a perfect sales presentation

Solid sales presentations are essential for pitching products and services. Here are 13 tips to arrive…

Guide to email marketing Article

Guide to email marketing

Do you know what email marketing really is? Check out our guide to learn more about email marketing, best practices, and important metrics.

How to build an email marketing strategy Article

How to build an email marketing strategy

Email is a necessary tool to attract, convert, and retain customers. Create your own email marketing strategy with our free Google Sheets template.

A complete guide to sales emails (based on what works) Article

A complete guide to sales emails (based on what works)

From writing subject lines to analyzing results such as open rates, discover best practices and valuable examples to use for your own sales emails.

How effective are your prospecting emails? Article

How effective are your prospecting emails?

Take our quiz to test your prospecting email smarts. Also discover actionable advice on how to make your prospecting emails more effective.

Sales productivity: How to measure it. Article

Sales productivity: How to measure it.

Learn valuable productivity insights from sales experts, as well as productivity measures to use to improve…

5 sales email examples proven to engage customers Article

5 sales email examples proven to engage customers

Learn how to create a sales email that captures the reader’s attention and has a good chance of leading to a sale with these sales email examples and tips.