When things go wrong in customer service for a major brand, a lot of people pile on—dissecting what happened and publicly shaming the company for their missteps
Sometimes you don’t know how good you have it until you’ve experienced something else.
Zendesk has grown from 3 friends who wanted to make customer support simple to 2,000 employees around the globe all carrying out that same vision.
The GDPR countdown continues as we march towards May 25, 2018 when the GDPR becomes effective.
Zendesk lesson #5: Selling enterprise business software doesn’t have to be boring.
Zendesk lesson #3: Businesses are made of people, and those people have relationships and ties to the communities they live in.