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How to use AI to reduce service costs in manufacturing
Cutting costs without sacrificing quality can be a challenge. Find out how to power up your manufacturing CX with AI.
Article
3 min read
From the Customer’s lens: Order to cash - the Issue of integration in manufacturing
Many of the largest manufacturers have grown through acquisition, and this means bringing together so many…
Article
4 min read
The impact of automation and AI on manufacturing
A digital revolution in manufacturing is underway. For manufacturers that embrace these new technologies, the opportunities are vast.
5 min read
How CX helps healthcare SMBs earn healthy bottom lines
Smaller healthcare companies stand to grow strong on a foundation of great customer experience.
Discover AI innovations shaping service at Zendesk AI Summit
Join us for our biggest digital event of the year. Hear from LinkedIn co-founder Reid Hoffman, be the first to see new AI innovations, and choose sessions tailored to your role. Plus, get your AI questions answered by experts during the live Q&A. Now available to watch on demand.
Article
4 min read
3 ways healthcare companies are improving customer experience
Quality customer service in healthcare is more important than ever. Here’s how to stay ahead of the curve.
Article
How leading healthcare organisations are transforming the patient and employee experience
Learn how leading healthcare organisations are addressing industry challenges while creating a better experience for their employees.
1 min read
Customer Experience Healthcare Trends 2023
Healthcare companies can unlock opportunities for growth – just by delivering better experiences for their customers.…
1 min read
Customer Experience Manufacturing Trends 2022
Manufacturing leaders agree – customer service impacts the bottom line. But many companies are missing the…
3 min read
5 ways to create better employee experience in healthcare
Empowered employees deliver better care faster. Learn how to create a work environment where your team can thrive.
Zendesk for Manufacturing: Customer service that powers lifetime customer value
Discover how to connect all of your customer data to create better CX and boost your bottom line.
Whitepaper
1 min read
Meeting the challenges of CX in modern manufacturing
Years ago, to succeed as a manufacturer, it was sufficient to make high-quality products and price…
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