Gartner

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Gartner’s 2019 Magic Quadrant for the CRM Customer Engagement Centre

See how you can master change management, a structured approach to organizing people, processes, and technology in order to smoothly implement change within a company

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Let’s get serious about improving the customer experience Article

Let’s get serious about improving the customer experience

Companies know how imperative it is to better understand how their customers interact with their brand so they can provide a better customer experience