Zendesk for Software & Cloud Services

To survive and thrive in a crowded landscape, software and cloud services companies need to be hyper-focused on one key metric: customer retention.

To accelerate net retention, you need to be highly attuned to your customers' needs and exceed their expectations. Zendesk makes this easier with process automation and AI-powered conversation flows, so you deliver exceptional experience while remaining profitable.

Download our tip sheet to learn more about the Zendesk approach to CX for software and cloud services companies:

• Build brand loyalty with more personalised service
• Scale without slowing down
• Energise your agents
• Turn data into actionable insights
• Drive profit through up-sells and cross-sells