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Zendesk for Software & Cloud Services

Transform your CX and accelerate customer retention. Learn how.

Last updated September 19, 2023

To survive and thrive in a crowded landscape, software and cloud services companies need to be hyper-focused on one key metric: customer retention.

To accelerate net retention, you need to be highly attuned to your customers' needs and exceed their expectations. Zendesk makes this easier with process automation and AI-powered conversation flows, so you deliver exceptional experience while remaining profitable.

Download our tip sheet to learn more about the Zendesk approach to CX for software and cloud services companies:

  • Build brand loyalty with more personalised service
  • Scale without slowing down
  • Energise your agents
  • Turn data into actionable insights
  • Drive profit through up-sells and cross-sells