Sales
With better conversations and smoother pipelines, you can spend more time closing deals and less time juggling data.
Latest stories
Article
8 min read
Sales productivity: How to measure it.
Learn valuable productivity insights from sales experts, as well as productivity measures to use to improve…
Article
13 min read
How to write a sales email: 6 sales email examples that work
Write, send, and refine the perfect sales email.
Article
13 min read
18 sales follow-up email templates that win more deals
The right sales follow-up email can be the difference between making a sale or not making one—we’ve got the templates to help you cross the finish line.
Article
11 min read
12 sales email templates for every stage of the sales pipeline
From prospecting to closing, we offer a sales email template that you as a sales rep can use for every stage of the sales pipeline.
Discover AI innovations shaping service at Zendesk AI Summit
Join us for our biggest digital event of the year. Hear from LinkedIn co-founder Reid Hoffman, be the first to see new AI innovations, and choose sessions tailored to your role. Plus, get your AI questions answered by experts during the live Q&A. Now available to watch on demand.
Article
3 min read
The ultimate guide to agile sales management
Discover agile sales development principles that can be applied to empower reps, improve team performance and…
Article
9 min read
Build a sales management process that works in 4 steps
Creating an effective sales management process is essential for new and experienced sales managers alike. Here are four steps to build a sales management process.
Article
11 min read
34 powerful CRM reports you should be using
CRM reporting provides valuable insights that can improve your sales process. But do you know which reports can provide answers to which sales questions?
Article
11 min read
CRM best practices for every stage of the sales funnel
Learn how to get the most out of your CRM through every stage of the sales funnel, from prospecting to won/lost deals.
Article
12 min read
How to forecast sales: sales forecasting methods and models
Sales forecasting is a key component of any business. Implement correct sales forecasting techniques to improve your business decisions.
Whitepaper
Why your business needs a sales CRM
With so much money and time invested in sales growth, why are sales leaders still falling…
Article
10 min read
Cost of sales: Definition, formula, and ways to lower it
Get a better understanding of your finances by tracking your company’s cost of sales.
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